Park House Healthcare

Audit Testimonials



"I would like to express my thanks to the Park House Healthcare Audit Team in saying how professionally they carried out our recent mattress audit. Having never been involved in an audit before, Park House had the additional responsibility of organising my team and guiding them through the audit process from the start to finish. I cannot believe we achieved so much in such a short space of time; as a whole I feel the audit went very well, the team were courteous, polite and conducted themselves in a professional manner at all times."

Helen Merry, Equipment Library & Decontamination Unit Manager

The Countess of Chester Hospital


"411 mattresses were ordered and specially made to accommodate the size of the larger hospital beds that our Trust purchased previously. The design and prototype were promptly sent to the Trust for approval and delivery date was scheduled to be carried out over 3 days to install all 411 mattresses across 3-4 different sites. The Trust arranged that the mattresses would be exchanged and the old mattresses would be removed and destroyed by Park House Healthcare. This process worked exceptionally well with very little disturbance to the patients’ and staff routine."

Anita Downs-Santoro

Matron, Peterborough District Hospital


"The Park House Healthcare Audit Team have been efficient and discreet in carrying out mattress audits in our busy hospital Trust. They have been accommodating in the timing and frequency of the audits and have produced audit reports rapidly following the service. We have been very pleased with the service."

Caroline Hughes

TVNS, Royal Shrewsbury and Princess Royal Hospital


“The Park House Healthcare Audit Team have audited our mattresses for 2 years. Their teams are quick, efficient and polite to staff and patients. The level of preplanning and distributing information to our wards is concise and allows the wards to prepare in advance for their visit. Their excellent communication and organisational skills ensure that the audits always go smoothly with minimum disruption to our patients.”

John McRobert

Tissue Viability Clinical Nurse Specialist, Brighton and Sussex University Hospitals



"With the increasing demands encountered in Infection Prevention & Control today, we required help to undertake a mattress audit Trust wide. Park House Healthcare Audit Team provided a free service that reacted quickly and efficiently across numerous sites. Members of the audit team were always available for advice and on completion of the audit comprehensive reports were provided. These ensured appropriate mattresses were purchased to meet the needs of client groups accessing care."

J. Gartside

Infection Control Nurse, Coventry and Warwickshire NHS Partnership Trust


"The audit service offered by Park House Healthcare proved to be a very worthwhile exercise for our hospital. Working with a team allowed us to complete the audit process very quickly and caused minimal disruption to the patients. The Park House Healthcare Audit Team were well presented and the report they provided was very comprehensive, easy to read and constitutes as a useful educational tool for staff. This was also an opportunity to provide our patients with information about infection prevention and the importance of this matter to our hospital."

Deputy Matron at Private Hospital, South Coast